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We stayed at the Hotel Park Hyatt last weekend, so we had the opportunity to visit this magnificent This is one of the best Spas. Classy, elegant and wonderful service. Arany Spa is an oasis of calm in the heart of the city and one of the best spas I have visited in the world. And I have visited quite a few… There is an exquisite pool, luxurious surroundings and a unisex wet area to enjoy the sauna and steam room with your partner.
The service is always friendly and professional and, quite surprisingly, you often get the facilities to yourself, particularly during the day. Fluffy bathrobes, luscious toiletries and healthy snacks seal the deal. Read more in my blogpost. Dear bunnyhatgis, Warmest greetings from Arany Spa! I personally want to thank you for choosing our establishment and also for taking the time to sharing your recent experience with all the TripAdvisor.
It is wonderful to know that you felt very comfortable with the pool area as well as with the other spa facilities and that we could also fully live up to your expectations with the received service. I really hope that my team and I will have the pleasure to welcoming you back again!
Considering this is a highend hotel so should be the spa services. The spa itself looks nice. Where's the masseuse was highly unqualified. Before the message they offered me tea and while still making my first sip he was standing at my face, asking if we can proceed to the masage room, he ask about my wishes with the questionnaire in his hand I explained again asking him to focus on my back. The reality was, the masage was far from hard, he was gently massaging the whole time focusing on my gluteal muscles??
Dear kristinav, Greetings from Arany Spa and my apology for the experience you had to make during the booked treatment. It goes without saying that such should not happen and naturally follow-up will be made so that corrective action can be taken. A second chance would be much appreciated - please be assured that such will not happen again! Do not hesitate to contact me directly if you should wish to provide any further feedback regarding your massage experience.